Shipping policy

Welcome to Bani Jewellers. We are committed to delivering your jewellery safely and on time. Please review our shipping policy to understand how we handle order processing and delivery.

1. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Customized or personalized jewellery may require additional processing time. If this applies to your order, we will notify you after purchase.

Orders are not processed or shipped on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

We offer standard and express shipping options at checkout.

• Free standard shipping on orders above $100 within Canada.
• Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Canada: 1–5 business days
• International: 7–14 business days

Delivery times may vary due to customs clearance, weather conditions, or shipping carrier delays.

3. Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number.

Tracking information usually becomes active within 24 hours.

4. Shipping Carriers

We partner with reliable shipping carriers to ensure safe and timely delivery, including:

• Canada Post
• Purolator
• UPS
• FedEx

The carrier used will depend on your shipping location and selected delivery option.

5. International Shipping

We ship to many international locations.

Please note that import duties, taxes, and customs fees may apply depending on your country. These charges are the customer’s responsibility and are not included in the product price or shipping cost.

6. Damaged or Lost Packages

Bani Jewellers is not responsible for packages lost or damaged during transit.

If your order arrives damaged:

• Contact the shipping carrier to file a claim.
• Keep all original packaging and damaged items for inspection.

7. Address Accuracy

Customers are responsible for providing accurate shipping information at checkout.

We are not responsible for delays or delivery failures caused by incorrect addresses. Please double-check your shipping details before placing an order.

8. Contact Us

If you have any questions about shipping, please contact us:

Email: banijewellers1@gmail.com
Phone: +1 647-528-6478
Address: 32 Adirondack Crescent, Brampton, Ontario L6R 1E5, Canada